Security & Privacy

Security

Security is our prime objective in selling on the Internet and you can be assured that your purchase will be one of the safest shopping experiences on the Internet.

 

We use the latest available technology to ensure we have one of the safest sites on the Internet. At the core of online security is the Digital Certificate, also known as a Digital IDSM. It acts like an electronic passport, providing proof of identity. A digital certificate is issued directly by third a party; BT Ignite, to PRC Direct.


This web site uses Secure Sockets Layer (SSL) encryption. Encryption converts personal details into secure code, which is then sent over the Internet. Someone trying to crack the code most commonly used - known as 40-bit encryption - is looking for one in 1,099,511,627,776 combinations.


The technology used on this site is the web industry-leading safeguard that has made shopping on the Internet statistically safer than using your credit card in store or giving your number over the telephone, fax or e-mail. When you shop on this web site you will join millions of shoppers that have used the convenience of shopping without the worry of credit card fraud.


If you are still concerned then please e-mail us at sales@prcdirect.co.uk






   We are part of the Interactive Media in Retail Group (IMRG) and support the ISIS (Internet Shopping is Safe) campaign and the IDIS (Internet Delivery Is Safe) Home Delivery Scheme. This campaign is backed by the industry and government and aims to reassure that ordering online is safe. We are also listed on the ISIS list of safe shops.


  We have been members of RETRA (the Radio and Television Retailers Association) for over 30 years and operate under the guidance of the associations code of practice.

Privacy


We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.


When you shop on this website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.


You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.


We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:


  • Processing your orders;
  • For statistical or survey purposes to improve this Website and its services to you;
  • To serve website content and advertisements to you;
  • To administer this website;
  • If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.


If you are purchasing a television or television receiving equipment from us, please note that the Wireless Telegraphy Act 1967 requires us to notify the TV Licensing Authority, giving full details of the address to which the TV will be delivered. This is in accordance with the Data Protection Act 1998 and other applicable laws.When you create a shopping account while ordering online you will be given the option to receive information from PRC Direct by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at sales@prcdirect.co.uk or telephoning us on 020 8911 0333.


Your Personal Information may be disclosed to reputable third parties who will help process your order. PRC Direct requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside of PRC Direct for mailing or marketing purposes.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time.